PRIVACY POLICY

At VIP Tours Ireland, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book tours with us.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information from you when you interact with our website or services:

  • Full Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Payment Information (credit/debit card details or other payment methods)

2. How We Use Your Information

We use the information collected for a variety of purposes, including:

  • Tour Booking and Payment Processing: To facilitate and confirm your bookings and process payments.

  • Communication: To send booking confirmations, tour details, and respond to your inquiries.

  • Marketing and Promotions: To send you newsletters, special offers, and other marketing materials related to our services. You can unsubscribe from these communications at any time.

  • Third-Party Advertising: We may use your information for advertising purposes on third-party platforms (e.g., Facebook, Google Ads) to show you relevant promotions and services.

    Note: We do not sell or share your personal information with third parties for their direct marketing purposes without your explicit consent.

3. Third-Party Services

We may share your data with third-party service providers who assist us with:

  • Payment Processing: We use secure third-party platforms to process your payments. These platforms adhere to industry-standard security measures and ensure your payment data is protected.

  • Email and Marketing Platforms: To manage our newsletters and promotional campaigns.

  • Advertising Platforms: Your information may be used for advertising purposes on social media or other platforms to ensure you receive targeted content.

These third parties are required to protect your information and use it solely for the purposes we have specified.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve your browsing experience on our website.

  • Understand how you use our website to improve performance and usability.

  • Show you relevant advertisements on other platforms (e.g., Google, Facebook).

You can control or disable cookies through your browser settings. However, please note that some features of the website may not function properly without them.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your data.

  • Deletion: You can request that we delete your data, except where we are required by law to retain it.

  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Insert Email Address].

6. Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Your payment details are processed using secure encryption technologies.

  • Access Control: Only authorized personnel have access to your personal information.

Despite these measures, no online platform can be 100% secure. By using our services, you acknowledge and accept that we cannot guarantee complete security.

7. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Payment information is not stored beyond what is necessary for processing and verifying transactions.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect or store personal information from children under 18 without parental consent. If we become aware that we have inadvertently received personal data from a child without appropriate consent, we will delete such data immediately.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the date of revision. It is your responsibility to review this policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or wish to exercise your data protection rights, please contact us at:

Email: info@viptoursireland.com
Phone: +353 873 138 487